Or maybe the big dog manager needs to hit the road and have someone else take control of the situation. When I ordered the products it listed the items were available. While 800-227-7776 is Bass Pro Shops's best toll-free number, there are 3 total ways to get in touch with them. The overall rating of the company is 2.7 and consumers are mostly neutral.. Sezzle empowers shoppers to purchase today, and make 4 interest-free payments over 6 weeks! Discuss the issues you have had with Bass Pro Shops and work with their customer service team to find a resolution. What kind of policy do you people run in this store. Whether youâre shopping for a new boat or ATV, looking for parts or service, want to stock up on gear or just want advice, we have you covered. Our team understands that this is a service-driven business. Bass Pro had plenty of resources to make the sale, but none available to actually fix this boat. Keep outsourcing staff to foreign countries and this is what you get extremely poor service!!! Bringing together the best assortment of outdoor lifestyle products and services in Nova Scotia, we have the variety and quality that youâre looking for. All of the info is piled on top of each other on the left side of the screen. You can find contact details for Bass Pro Shops above. Great Business Model Bass Pro... Amazon got my next order and yes it was well over $50.00. It's been sitting outside for 10 days, no updates...no timeline, no communication. They did not offer to have the scope mounted and did not offer for me to return the gun to have the scope mounted. In fact it was a piece of junk with instructions that a rocket scientist couldn't decipher. I have given my last dime to bass pro aka trash pro shops.. I think it is about time that trash pro shops step their game up and attempt to keep up the store. CLUB Exclusive Shopping Hours Friday & Saturday: 8am-9am Excludes 11/27, 11/28, and 12/25 Either pull em back in there office, give a choice and if they dont follow by it - get rid of em. They do carry a few quality items, such as a particular brand and style of circle hook I use for big game fishing. I will never shop here again!!! If the item was purchased at a Bass Pro Shops retail store location, you may return it to us within 30 days of purchase. I told them I didn't ship it so it is your responsibility because I didn't buy the items from them I bought them from you. Here lately bps employee's customer service has gone down hill!! Returned and exchanged for $40.00 hiking boots and expected that by buying a more expensive boots would be a superior boot but after 30 days. Get what I order on time and sometimes early however for the last several orders they offer 2 day delivery with purchases over $50.00. Our relationships are driven by our commitment to our independent agents. Sincerely, south texas… adding a little color to your lily white world!! Weâre here to help you start your next adventure! I just want to get what I need to fish, I am tired of wasting my time, money, gas, ect driving down there only to find out they are out of what I want, every time. And I am most gracious for your late as hell letter reminding me how you will keep my name on file so you never hire me in the future.in conclusion I would also like to inquire a small favor, just a trivial little thing… when you get this letter, crumble it up into a nice little ball and shove it up your bass. Dear bass pro shops, thank you for your letter telling me in such articulate fashion that you don’t want my mexican #. Visit us today at 200 Gulf Stream Way, Dania, Florida 33004 or call for more information to 954-929-7710. Their customer service department is the worst I have had to deal with. This is just plain stupid. Our friendly and knowledgeable Outfitters are the reason why Bass Pro Shops and Cabelaâs is the #1 outdoor retailer in the country. They have cancelled the order but did not return the the money they took at that time. Bass & Co. Email Updates about new collections and special offers! Besides being a cool place to walk around (with aquariums, stuffed animals, gun &/or arrow ranges, etc), they have great merchandise! I love my bps, but the few idiots that work there need to go. By signing up, you agree to opt-in to financial incentives offered by G.H. Original review: June 4, 2020. How can I return merchandise purchased at a retail store location? Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 564 reviews.. Bass Pro Shops ranks 8 of 176 in Hunting, Fishing and Camping category. Go to Customer Service at the front of the store to pickup your order. Under the visionary leadership of founder Johnny Morris, Bass Pro Shops and Cabelaâs is leading North Americaâs largest conservation movement. Bass Pro Shops Customer Support Section:-Phone Number: 1-800-BASSPRO (1-800-227-7776) Contact Email: email@example.com Other Similar Parcels, You may want to track :- Hello - A few weeks ago my husband and I purchased our first gun, and we did so at your Cary NC store. Initial Bass Pro Shops complaints should be directed to their team directly. 580 Bass Pro Shops Reviews and Complaints @ Pissed Consumer I have told BASS about their homepage on the internet not working right for 5 months. While visiting my daughter over the 4th of July, we went to Bass Pro in Independence, MO. I ordered a watch. Bought a pair of shoes and opened a credit card with Bass Pro. I even tried on cabela's site and it did the same thing!!! TOLD me the scope would be mounted on the gun and when I received the gun it was not mounted. If you are looking for something related to being a member to B.A.S.S., it may be on one of these pages. ... Be prepared to state the make/model of your vehicle along with your order number. I made the mistake of giving them a lot of my money in the past but will never buy from them again.. Each time I ask when they will work on it I'm told they don't know and they are too backed up. Bass Pro Shops Reviews and Complaints @ Pissed Consumer Page 2 Shipping was approx. 2300 E. Turner Street, Suite R. Springfield, MO 65898. Bass Pro Shops recently ranked as the number â¦ Nobody s fixing the problem so it just leads me to believe you people just don't care anymore. I will retire from fishing before spending a penny there. Bass Pro Shops Overview. Both full-time and flexible part-time opportunities are available as team leaders, sales associates, cashiers, boat sales consultants, boat services technicians, restaurant managers, and more! I've been trying for two days to place orders for multiple items and your website locks up in the payment process worst site ever!!! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. With humble beginnings, a shoemaker and his family set up shop in Tennessee and created a business that would soon become the worldâs largest producer of cowboy boots and eventually an iconic American brand. Took shoes back to the store and I was told that I could not exchange them put was offered 10% discount off the next purchase on another Red Head product but the shoes were not a month old. Please put us to the test! They need to get a grip on those certain employee's (yes, top dog manager their does no who they are). Yes, you are selling lot of guns. Bought first hiking boots on March 20, 2009 and the toes were peeling away from boots. You suck!! Contactless Curbside Instructions. When I purchased the shoes, in store customer service told me I'd get $25 off my first purchase. The companies have collectively demonstrated unmatched commitment to customer service and satisfaction. What Youâll See At least the Pharma Plus store that I bought it at is going to give me my money back. You WILL lose membership and followers by doing this kind of stuff. your five-star Certified POWER PROS are there to provide the service and Check it out for yourself, men's or woman's department (not camo wear). I was told when I called, that I could come and pick up the ticket and set an appointment time that I would like, but when I get there, they told me I couldn't get tickets. Your policy is just plain stupid. As an avid young angler, Johnny Morris founded Bass Pro Shops in 1972 on 8 square feet of space in the back of his fatherâs liquor store in Springfield, Missouri. Together with our partners in conservation, weâre positively shaping the future of the outdoors through donations, grant-making and advocacy. What am I supposed to do, call the store ahead of time and read off my shopping list to whoever answers the phone to make sure they have it? The toes of the new boots were completely falling apart. I went in to get tickets for Santa pictures today, for Saturday. But at no time was I told that this 50.00 is only worth 40.36 because the site only deals in american funds.. As an MGA, we offer specialty products with professional service. I've been trying for two days to order multiple things and your web site locks up, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Sign me up for G.H. I bought my husband a $50.00 gift card for father's day. © 2004-2020 ComplaintsBoard.com. I normally have had no issues with Bass Pro. Customer and Technical Support If you have questions concerning product operation, support or warranty, contact one of our Customer Support Representatives using our Forums , by email at firstname.lastname@example.org , or by phone at 877-732-8391 (toll free in the US). On Saturday Sep 12th I purchased a New Mako CPX19 boat from Cabelas Fort Worth Texas. When I checked out however they said Capital Ones System is down and I'd have to call them. No wonder they ain't hire yo ignerint wetback [censored]. Well excuse me I have a letter of my own…. Well, the last Manager I spoke to about this said the same thing. From accessory installation to routine maintenance and everything in between, Shannon Murphy [protected] [protected]@yahoo.com. People expect to receive products they order when it is listed available and if not return the money at the time of cancellation so they can go buy elsewhere. © 2020 All rights reserved POWER PROS™ Service Center a division of Bass Pro Shops. Bought first hiking boots on March 20, 2009 and the toes were peeling away from boots. Why didn't you just leave it alone like it was last year! I sent it back. Why you be sayin "my husband" in the first paragraph and then be writing the letter in the first person in the second? I even had one of their employees suggest do me that what I was seeking is not what I should be using.. No wonder I never shop there. Administrative Office: 417-873-5214 Email: email@example.com Bass Pro Corporate Headquarters 2500 E. Kearney St. Springfield, MO 65898 They will however keep him on file, wtf does that mean? The overall rating of the company is 2.7 and consumers are mostly neutral.. Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 562 reviews.. Bass Pro Shops ranks 8 of 174 in Hunting, Fishing and Camping category. I felt very lucky to get a Bass Pro Shops gift card for Christmas. The next best way to talk to their customer support team, according to other Bass Pro Shops customers, is by telling GetHuman about your issue above and letting us find somebody to help you. I called the Memphis store tonight to enquire if they had 2 14 round magazines for my S&W 40VE pistol. I'm going there this Saturday, I'm visiting my parents in MA. All rights reserved. Whoever their inventory/logistics/shipping/receiving person is at this particular store does a piss poor job at best, half of the displays in the fishing dept. Shipping was approx. Bass Pro Shops refunded the money minus another $8 to send me a new gift card. The order came back canceled 5 days later. When it arrived I quickly discovered that it was not satisfactory. It is bad enough that all of their merchandise is overpriced, about 2 dollars on avg more expensive than other tackle stores, but their nearest store is 20 miles away from me and I am tired of going down there only to find out they have nothing in stock that would do anyone of any use, unless you are a "tourist fisherman." Contact Bass Pro Shops customer service. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Recent recommendations regarding this business are as follows: "Shop at your local arms dealer. $6. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. My only other option is to travel to Toronto to use the card. I called my local Bass Pro in Garland Texas who asked me to bring it in to them. $8. You can contact us at 877-920-4400. You can find contact details for Bass Pro Shops above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully â¦ Initial Bass Pro Shops complaints should be directed to their team directly. Took shoes back to the store and I was told that I could not exchange them place was offered 10% discount off the next buy on another Red Head product but the shoes were not a month ancient. Contactless Curbside Instructions ... Be prepared to state the make/model of your vehicle along with your order number. For a... After a piss poor convention to hire people, and an equally piss poor interview, after 3 months my husband gets a well manicured letter of how the value his interest in working at bass pro shops and how they took every consideration but are not looking to further the job process at this time. If it isn't, reach out to us at firstname.lastname@example.org or call 1.877.BASS.USA. All my orders are over $50.00 but they are blaming FedEx and take no responsibility for the delays. I guess they don't care that Amazon will kill them on all the other items except guns and ammo. I expected superior custmer service and qaultiy for my CASH. ... Join the Bass Pro Shops team - a dynamic growing retailer and the world's leading supplier of premium outdoor gear. Are half empty. Returned and exchanged for $40.00 hiking boots and expected that by buying a more expensive boots would be a better boot but after 30 days. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact BassPro.com in an easy-to-use summary, as well as a full comparison of the 2 ways to reach BassPro.com, compared by speed and customer recommendations. ($38, 000) cash.The next weekend I took it out and found a very serious issue with the outboard motor shutting itself off. Welcome to Bass Pro Shops Outpost Halifax, located in Dartmouth Crossing. I really like Bass Pro Shops! The story of Dan Post Boot Company dates back to 1929, under the name of Acme Boots. I find it Harder and harder to go into this store due to the changes to departments made almost daily. I am in the ft. Myers area and I speak of the store located at the gulf coast town center. Go to Customer Service at the front of the store to pickup your order. The smaller tackle shops in the area have twice the selection as trash pro, however bass pro advertises themselves as having quite a large selection, this only holds true if you are fishing for fish that can fit in the palm of your hand, they cater to "tourist fishermen" rather than locals who actually know what they are doing. I delivered it on Monday 9/21. They told me they could only give tickets out the day of. trust the power prosâ¢ for your boat and atv service. I know for a fact that there are about 30-40 employees in this store at any given time, whoever's responsibility it is to replentish the merchandise I suggest you take your head out of your anal cavity and get to work, because your company is losing customers because of your incompetence. Hours: 8AM-9PM (CST) Monday through Friday 10AM-6PM (CST) Saturdays It's a useless piece of crap. I would like to show that employee all the pictures I have on my hard drive of fish big enough to eat him (no exaggeration either!) Most if not all the rods and reels you will see there are manufactured in china. expertise to keep you out longer on your boat or ATV. You can call Bass Pro Shops at (800) 227-7776 toll free number, write an email, fill out a contact form on their website www.basspro.com, or write a letter to BPS Direct, L.L.C, 2500 East Kearney, Springfield, Missouri, 65898. We're here to help you with any Boat or ATV no matter the brand, including: No matter what time of the year it is, we're here to keep your Boat or ATV in tip top shape with our most popular services: You can trust the POWER PROS Mercury and Marine Five Star certified technicians to deliver the best service, repairs and upgrades for your Boat or ATV at the most competitive prices. I have now spent almost half of my gift card on shipping and I have NOTHING to show for it except a bad attitude. I'm placing my orders elsewhere!!! This has made me to consider shopping elsewhere in the future. Was told 3 times on 3 different LATE deliveries, sorry there is nothing we can do. From accessory installation to routine maintenance and everything in between, your five-star Certified POWER PROS are there to provide the service and expertise to keep you out longer on your boat or ATV. Thanks for not caring Bass Pro.. Lost a good customer. Rude associates, no one to help you. Bass Pro Shops®/Cabela's® Boating Center is more than just a boat dealerâweâre here to help make all your boating and off-roading dreams come true. Quite a pain in the *, for me and whoever answers the phone in this case. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bass Pro Shops Customer Service. Contacted them before I purchased the gun, they sent me an email stating that the scope would be mounted and when I called them back 3 times (to reach the correct person) because it was not mounted, they acted like it was of no concern to them. Its sad because I've been a member of BASS for over 20 years. I am tired of the false advertising put out on the flyers just to get you into one of the Cabela's bass pro shops just to be told it's back ordered, STOP with the false advertising, don't put out sales with one item in the store and then tell everyone that it's sold out and has to be backordered this is bullsh**t I have stopped shopping at these stores and am in the process of filing a class action law suite against this kind of miss representation. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. what's the use of having tickets if you can't get them for the day you want pictures made. Use this comments board to leave complaints and reviews about Bass Pro Shops. I will never do any shopping in this store just for this reason. It worked fine. I expected better custmer service and qaultiy for my money. Today, he has earned a reputation as, âthe Walt Disney of the Outdoorsâ as a noted conservationist on a mission to connect everyone with nature. Bass & Co. for the collection, deletion, retention, or sale of your personal information. The toes of the new boots were completely falling apart. Not only that, they took the money from my debit card at the time of ordering. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bass Pro Shops Customer Service. Bass Pro Shops Customer Returns. Myself or anybody else cannot watch the classic live because of this crap. So I took that as we don't care. Bass Pro Shops Overview. But it seems as if they neglect to reorder these when they run out, among anything else they happen to sell that may actually be of use. Three return options are available. From that date it has been sitting outside in the elements untouched. This is a complaint. Bass pro shops hunting section at Concord NC. To contact Customer Service by email, send email to email@example.com. Increase your conversions, AOV and customer satisfaction. Impressive indoor waterfalls, giant aquariums, wildlife mounts, delicious food and more make Bass Pro Shops an attraction for the sporting family.
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